The Battle Broadens Against Tech Support Phone Scams

first_imgOur Chief Information Security Officer Alan Daines recently spoke to business owners on Direct2DellEMC about protecting their organizations from the threat of ransomware. While ransomware is a rising threat that is impacting home computer users, we also continue to battle legacy threat vectors that remain effective in defrauding users.One such threat that I’d like to discuss today is the telephone tech support scam, which has been ongoing for many years but in recent times we have seen a marked increase in prevalence.This scam is perpetrated when a criminal fraudster makes an unsolicited call claiming to be from a well-known company like Dell and tries to convince you that there is a problem with your computer. This is done in  an attempt to gain remote access to your computer and to get your money.In addition to our frustration in seeing our customers being harassed and victimized by this fraud scam, we also hate to see our name used for such fraud. We want to stop it as much as you.How we’re addressing phone scams at DellAs we’ve said before, the best way to protect yourself from phone scams is to simply hang up. Dell won’t make unsolicited calls asking to charge you to fix an issue you did not report or previously request help with unless you have signed up for our enhanced monitoring and support services like Dell Tech Concierge, Dell Premium Support or Dell ProSupport services.That’s why we assembled a team of experts that span Dell’s security, information technology, customer support, privacy, legal and communications organizations to focus on the issue.We have set up two ways for you to assist us in combatting this effort by reporting when someone pretending to be from Dell tries to trick you into giving up private information or downloading software to your computer:Submit online, orCall 866-453-1742 (Mon-Fri, 8am-5pm Central Time)But we’re not stopping thereThis is a wide-ranging issue that demands a broader approach of attack. That’s why we have also been meeting with other major technology companies, members of the telecom and banking industries, internet service providers, the U.S. Federal Trade Commission, and U.S., Canadian and UK law enforcement organizations, as well as members of the call center industry. Everyone in this group has a stake in preventing these scams from adversely affecting our customers.We’ve seen positive results from sharing within this group intelligence related to internal processes and common practices used by the fraudsters. Several payment processing companies have adjusted their business practices to reduce acceptance of payments from suspect IPs and put more rigorous vetting into place for new merchant accounts. This will make it harder for a fraudulent call center business to get started.We’ve also been able to work with major Internet search engines to reduce fraudulent web sites that gather and share your personal information. And, we’ve been able to get some of the companies that create such sites banned from advertising.Many battles have been won, but the war against fraud and tech support scams will continue, and so we will continue to fight. We will gather with our colleagues again soon to plan the next steps in our coordinated efforts to counter fraud against you, our most precious asset.As more wins are scored, we’ll continue to keep you updated. In the meantime, please continue to use the online form or call us to report when someone is using our name in what you suspect might be a scam. The more information you can give us to investigate and share with the relevant authorities, the more progress we can all make in reducing these scams that plague our industry.last_img read more

Big on style, small eco-footprint

first_imgSustainable materials were also used, with a focus on low toxicity and maintenance, plus water and solar collection.It is on the market with Sharon and Kate Wilson of McGrath Annerley Yeronga.At Bridgeman Downs, Place Bulimba agent Sarah Hackett is marketing an acreage retreat with loads of eco mod cons.Located at 40 Tiverton Place, the six- bedroom house sits on a 1.04ha block just 30 minutes from the CBD.More than 4000 trees have been planted on the property, and the house has been designed for the Queensland climate, making the most of natural light and breezes. What would you trade for a luxury apartment and yacht? Troy Cassar-Daley’s ready to let go Property ticks boxes for richest female CEO Queenslander and art collection up for grabs 24 Athol Street, Yeronga, uses sustainable materials.The lights across Brisbane will go out for one hour tonight to celebrate Earth Hour — a global movement started in Australia in 2007.To mark the moment, here are three of the most eco-friendly houses currently on the market in Brisbane.The first green gong goes to 24 Athol St at Yeronga, a contemporary house designed by Michael Kisluk of TVS Architecture.On the market for $1.95 million, the house features four bedrooms and three bathrooms, full height glazing and clever design to make the most of the breezes and natural light. Video Player is loading.Play VideoPlayNext playlist itemMuteCurrent Time 0:00/Duration 0:58Loaded: 0%Stream Type LIVESeek to live, currently playing liveLIVERemaining Time -0:58 Playback Rate1xChaptersChaptersDescriptionsdescriptions off, selectedCaptionscaptions settings, opens captions settings dialogcaptions off, selectedQuality Levels720p720pHD432p432p216p216p180p180pAutoA, selectedAudio Tracken (Main), selectedFullscreenThis is a modal window.Beginning of dialog window. Escape will cancel and close the window.TextColorWhiteBlackRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentBackgroundColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentTransparentWindowColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyTransparentSemi-TransparentOpaqueFont Size50%75%100%125%150%175%200%300%400%Text Edge StyleNoneRaisedDepressedUniformDropshadowFont FamilyProportional Sans-SerifMonospace Sans-SerifProportional SerifMonospace SerifCasualScriptSmall CapsReset restore all settings to the default valuesDoneClose Modal DialogEnd of dialog window.This is a modal window. This modal can be closed by pressing the Escape key or activating the close button.Close Modal DialogThis is a modal window. This modal can be closed by pressing the Escape key or activating the close button.PlayMuteCurrent Time 0:00/Duration 0:00Loaded: 0%Stream Type LIVESeek to live, currently playing liveLIVERemaining Time -0:00 Playback Rate1xFullscreenHow much do I need to retire?00:58 MORE REAL ESTATE NEWS FOLLOW COURIERMAIL REAL ESTATE ON FACEBOOK 15 Hall Street, Paddington, has 22 solar panels. The main living area opens up on to the deck, yard and pool, allowing for natural breezes and light to enter the house.There are also Haiku SenseME fans to replicate natural breezes. The technology allows the user to set their preferences, whether that means the lights turning off when no one is in the room or adjusting speeds to suit the temperature.The permeable grass driveway also reduces water run off. It is also listed for sale. More from newsParks and wildlife the new lust-haves post coronavirus13 hours agoNoosa’s best beachfront penthouse is about to hit the market13 hours ago40 Tiverton Place, Bridgeman Downs, has had more than 4000 trees planted on the property.Boasting a huge range of luxury features, it also has 25,000 litre underground water tanks and solar panels. It is listed for sale.In Paddington, Gabrielle Trickey of Gabrielle Trickey Properties is selling 15 Hall St, a four-bedroom modern house on a 405sq m block.Sustainability and the environment were the key factors considered during the renovation of this property.It has 22 solar panels and is “largely self-sufficient”, sending power back to the grid for nine to 10 months of the year, according to the listing.last_img read more

Maarek and Adaay duck Gheest

first_img The race sees the reappearance of Commonwealth and July Cup hero Muhaarar as he attempts to lay further claim to the champion sprinter award. Other British and Irish challengers left in include Richard Hannon’s Ivawood and Coulsty and the David O’Meara-trained Watchable. Gordon Lord Byron and Majestic Queen fly the Irish flag in the absence of Maarek. A ndre Fabre’s Esoterique appears to be the leader for the home defence. Maarek and Adaay were the two defectors at the latest confirmation stage for the Prix Maurice de Gheest at Deauville on Sunday.center_img Press Associationlast_img read more